Can I send my order as a gift?

Of course.. we are here to help. Just let us know how you’d like it sent and where and we will organise it.

How do I proceed through the check out process?

Add your chose product to the cart and proceed to checkout. Any questions on proiduct choices or availability please email us..

or send as a message through our contacts page Contacts

Can you ship your products anywhere?

Products are sent directly to us by the US manufacturer Liftfoils, we will then deliver them to you.
For other locations then South East Queensland additional shipping may be needed. We will contact you once we have calculated any extra charges.

What methods of payment do you accept?

Direct Bank Deposit into our account or Paypal. You may select method at checkout.

How do I cancel an order or return an item?

Please contact us via phone or email and we will address any issues to your satisfaction. We will discuss with you the process for any returns necessary.

How do I apply a promotional code to my order?

Proceed to checkout and enter the code in the box provided.

How safe is my personal information?

Your information is secured via Woocommerce Cart.
No credit card information is stored by eFoilgc.com.
Your information is to be used for your recurring visits and will NOT be shared with any outside organizations.

Do I need to install special software to shop online?

No special software is required, just navigate through our pages as any normal e-Commerce website.

Why have I not received an order confirmation?

Confirmations are sent via email to you at the time of purchase and then again at time of shipping.

Please check your email adddress was entered correctly. Also please check your junk mail in case your server doesn’t recognise us.