1. Terms & Conditions
General Terms for All Users (Buyers & Sellers)
- Acceptance of Terms – By using eFoilgc Hydrosports Marketplace, you agree to these Terms & Conditions.
- Role of eFoilgc – eFoilgc acts only as an intermediary and does not own or directly sell the listed items.
- Transaction Responsibility – eFoilgc is not responsible for the condition of products, payments, shipping, or disputes beyond the agreed services.
- Fees & Commissions – eFoilgc’s commission applies upon a successful sale and is non-refundable.
- Prohibited Items – Only hydrofoiling, eFoiling, wingfoiling, and related water sports equipment are allowed.
- Buyer Beware – Buyers should conduct due diligence before purchasing.
Terms for Option A: eFoil Doctor Reviewed & Managed Sales
- Product Review & Storage – Items are physically reviewed, stored, and listed by eFoilgc.
- Accuracy Guarantee – eFoilgc ensures accurate descriptions based on the eFoil Doctor’s review.
- Condition Transparency – If an item’s condition is misrepresented by the seller, eFoilgc reserves the right to reject the listing or update the description.
- Payment Handling – eFoilgc collects payment from the buyer, deducts the commission, and transfers the balance to the seller within 7 business days of finalising the sale.
- Liability Limitations – eFoilgc is not responsible for post-sale performance issues, unless directly related to the eFoil Doctor’s review.
Terms for Option B: Private Seller Listings
- Seller Responsibility – Sellers must provide accurate descriptions and real photos of their product.
- No Condition Verification – eFoilgc does not inspect or guarantee the condition of private listings.
- Disputes & Claims – Buyers must resolve disputes directly with the seller. eFoilgc will only mediate if evidence of fraud is presented.
- Payment & Fees – eFoilgc does not handle payments for private listings. The commission is charged post-sale via invoice or automatic deduction (if applicable).
- Listing Removal Rights – eFoilgc reserves the right to remove misleading or inappropriate listings at any time.
Refunds & Disputes
- Option A Sales: Buyers may request a return within 7 days if the item significantly differs from the eFoil Doctor’s listing description.
- Option B Sales: All sales are final, unless the seller explicitly offers returns.
Final Notes
- Sellers are responsible for complying with local laws regarding second-hand goods sales.
- eFoilgc reserves the right to update these terms at any time.
✅ By listing or purchasing on eFoilgc Hydrosports Marketplace, you acknowledge and accept these terms.
2. Commission Structure – eFoilgc Hydrosports will charge a commission based on the level of service provided:
Option A: eFoil Doctor Reviewed & Managed Sales (Held In-House by eFoilgc)
✔️ Commission: 25% of the final sale price (minimum fee: $100 AUD)
✔️ Includes:
- Professional inspection & review by the eFoil Doctor
- High-quality photos taken by eFoilgc
- Listing managed by eFoilgc on the Marketplace
- Secure handling of buyer inquiries & transactions
- Buyer confidence in a reviewed & recommended product
✅ Best for sellers who want a hands-off process and higher buyer trust.
Option B: Private Seller Listings (Uploaded & Managed by the Seller)
✔️ Commission: 15% of the final sale price (minimum fee: $50 AUD)
✔️ Includes:
- Listing on eFoilgc Hydrosports Marketplace
- Exposure to a targeted foiling audience
- Transaction support & basic dispute resolution
❗ Sellers are fully responsible for accuracy of descriptions and photos.
eFoilgc Hydrosports Marketplace – FAQ
Welcome to the eFoilgc Hydrosports Marketplace! Whether you’re buying or selling, this FAQ will help you navigate the platform with confidence.
General Questions
❓ What is the eFoilgc Hydrosports Marketplace?
It’s a dedicated second-hand marketplace for hydrofoiling, eFoiling, and wingfoiling gear, including boards, foils, wings, and accessories. You can buy or sell used equipment through two listing options:
- eFoil Doctor Reviewed & Managed Sales – Items are held, reviewed, and listed by eFoilgc for maximum buyer confidence.
- Private Seller Listings – Sellers upload their own listings, and transactions happen directly between buyer and seller.
❓ How does it work?
- Sellers upload their product details here.
- eFoilgc either reviews and lists the product on behalf of the seller (Option A) or approves the listing for private sellers (Option B).
- Buyers browse the Marketplace, contact sellers, and complete the purchase.
- For eFoilgc-managed sales (Option A), eFoilgc handles the transaction and transfers payment to the seller after the sale.
For Sellers
❓ What are the commission fees for selling on eFoilgc Hydrosports Marketplace?
- Option A: eFoil Doctor Reviewed & Managed Sales → 25% commission (minimum fee: $100 AUD)
- Option B: Private Seller Listings → 15% commission (minimum fee: $50 AUD)
❓ What’s the difference between Option A and Option B for selling?
Feature | Option A: eFoil Doctor Reviewed | Option B: Private Seller Listing |
Product is inspected? | ✅ Yes, by the eFoil Doctor | ❌ No, seller provides details – must list: All blemishes, scratches, damage, repairs |
Photos taken by eFoilgc? | ✅ Yes, professional images | ❌ No, seller uploads their own – Clear/white background if possible, min 1000×750 pixels |
Listing managed by eFoilgc? | ✅ Yes, we handle everything | ❌ Yes, but seller is responsible for shipping |
Higher buyer confidence? | ✅ Yes, verified products | ⚠️ Buyer discretion needed |
Who handles payment? | ✅ eFoilgc (secure transaction) | ✅ eFoilgc (secure transaction) |
Commission Fee | 25% (min. $100 AUD) | 15% (min. $50 AUD) |
❓ How do I list my product for sale?
- Visit this page.
- Upload photos, description, and product details – see minimum requiements
- Select Option A (Managed Sale) or Option B (Private Listing).
- eFoilgc will review and approve your listing.
- Once approved, your item will go live on the Marketplace!
❓ When do I receive payment after my item sells?
- Payment will be transferred to you within 7 business days after the sale, minus commission.
- Payment will be transferred to you within 7 business days after the sale, minus commission.
❓ Can I sell anything on the Marketplace?
No. Only hydrofoiling, eFoiling, Wingfoiling, Kitefoiling and Surf Foiling related watersports equipment are allowed. Inappropriate or misleading listings will be removed.
For Buyers
❓ How do I know if a product is in good condition?
- Option A (eFoil Doctor Reviewed) → Items have been inspected, with an accurate description and professional photos.
- Option B (Private Listings) → Sellers provide their own descriptions and photos. Always ask for additional details if unsure!
❓ Can I return a product if I’m not happy with it?
- Option A (eFoil Doctor Reviewed): Returns are accepted within 7 days only if the item significantly differs from the listed description.
- Option B (Private Listings): All sales are final, unless the seller has explicitly stated a return policy.
❓ Who handles shipping?
- Option A (Managed Sales): eFoilgc can arrange shipping at the buyer’s expense.
- Option B (Private Listings): Buyer and seller coordinate shipping or local pickup.
❓ What if I receive a product that is not as described?
- Option A (Managed Sales): Contact eFoilgc within 7 days for assistance.
- Option B (Private Listings): You must resolve disputes directly with the seller. eFoilgc will only step in for clear cases of fraud.
Security & Disputes
❓ What happens if there’s a dispute between a buyer and seller?
- For Option A (Managed Sales), eFoilgc will handle case-by-case resolutions.
- For Option B (Private Listings), buyers and sellers must resolve disputes directly. eFoilgc will only intervene in cases of clear fraud or misleading listings.
❓ Can I trust the sellers on eFoilgc Hydrosports Marketplace?
- Option A (Managed Sales) → ✅ Yes! These items have been inspected by the eFoil Doctor.
- Option B (Private Listings) → ⚠️ Use common sense! Ask for more photos, request additional details
Need More Help?
📩 Contact us for any Marketplace-related inquiries at eFoilgc.com
✅ Buy & sell with confidence on eFoilgc Hydrosports Marketplace! 🚀🏄♂️⚡